Last updated: 17 August 2023

At Veryan Holdings Ltd, Veryan Medical Ltd, Veryan Medical Inc and Otsuka Medical Devices Europe GmbH (Veryan), we are committed to protecting your privacy and ensuring the security of your personal information. This privacy notice outlines how we collect, use, and share your personal data when you visit our website or interact with our services. Please read this notice carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following categories of personal information:

a. Contact Information: Name, email address, postal address, and phone number.

b. Communication Information: If you contact us via email, phone, or other communication channels, we may collect the information you provide during the communication.

c. Website Usage Information: We may collect information about how you interact with our website, including IP address, browser type, operating system, and pages visited.

d. Marketing Preferences: If you opt-in to receive marketing communications, we may store your preferences and interaction history.

2. How We Use Your Information

We use your personal information for the following purposes:

a. Providing Services: To fulfil your requests, process orders, and deliver products or services.

b. Communication: To respond to your enquiries, provide customer support, and send important updates related to our services.

c. Marketing: If you provide consent, we may send you marketing communications about our products, services, and events that may be of interest to you.

d. Personalisation: To customise your experience on our website and improve our services based on your preferences.

e. Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

a. Contractual Necessity: Processing necessary for the performance of a contract with you (e.g., to fulfil product orders).

b. Consent: Processing based on your explicit consent (e.g., for marketing communications).

c. Legitimate Interests: Processing necessary for our legitimate interests, such as website security, analytics, and marketing.

d. Legal Obligations: Processing necessary to comply with legal obligations we are subject to, such as employment and corporate records management.

4. How We Share Your Information

We may share your personal information with the following parties:

a. Service Providers: We may engage third-party service providers to assist with our operations, such as shipping companies or IT support.

b. Business Partners: In case of co-promotions or joint ventures, we may share your information with our business partners.

c. Legal Compliance: We may disclose your information when required to comply with legal obligations or respond to lawful requests.

d. Sale or Transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant parties.

5. International Data Transfers

As an international company, your personal information may be transferred and processed in countries outside the European Economic Area (EEA). We will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy notice or as required by law. When we no longer need your data, it will be securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal information:

a. Access: You can request access to the personal data we hold about you.

b. Rectification: If your information is inaccurate or incomplete, you can request its correction.

c. Erasure: You can request the deletion of your personal data under certain circumstances.

d. Restriction: You can request restrictions on the processing of your data in certain situations.

e. Objection: You can object to the processing of your data based on legitimate interests.

f. Portability: You can request the transfer of your data to another organization (where applicable).

g. Withdraw Consent: If you have provided consent for processing, you can withdraw it at any time.

To exercise your rights or if you have any questions or concerns about your personal information, please contact us using the information provided below.

If you feel we have not fulfilled the exercise of a given right, or are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (for UK subjects) or Irish Data Protection Commission (for EU subjects) using the contact details below.

8. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

9. Contact Us

If you have any questions, requests, or concerns regarding this privacy notice or our data practices, please contact us at:

Data Protection Officer:

UK address: Veryan Medical, Grove House, 2 Foundry Lane, Horsham, RH13 5PL, UK

EU address: Block 5, Parkmore East Business Park, Co. Galway, H91 V0TX, Ireland

Phone: (+44) 1403 258984

UK Information Commissioner’s Office: Contact us | ICO

Irish Data Protection Commission: How to contact us | Data Protection Commissioner.