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Website Privacy Policy
About this notice
This website is operated by Veryan Holdings Ltd, and Veryan Medical Ltd. ("Veryan"), Grove House, 2 Foundry Lane, Horsham RH13 5PL.For the purposes of this notice, Veryan will be the controller, meaning Veryan determines how and to what extent your personal data will be processed (the controller is also referred to in this notice as "Veryan", "we", "our" and "us").
This notice explains how and why we use your personal data, e.g. when we provide you with information you have requested from us, within the framework of any agreement pursuant to which you provide services to Veryan, or when you simply use our websites and other digital platforms. In all cases, Veryan understands and respects your privacy.
In this notice, when we talk about personal data, we mean any information that relates to an identifiable natural person. You should read this notice, so you know what personal data we collect about you, what we do with it and how you can exercise your rights in connection with it. You should also read any other privacy notices that we give you, that might apply to our use of your personal data in specific circumstances from time to time.
If you have any questions about this notice, you can contact Veryan's Data Protection Officer at Grove House, 2 Foundry Lane, Horsham RH13 5PL or at dpo.veryanmed@kdpc.uk.
In summary…
- We use your personal data within the framework of any agreement pursuant to which you provide services to Veryan, when you use our websites and other digital platforms, to provide you with information where you have requested them, where we use your data as part of our research, manage our business, recruit new staff, comply with our legal obligations, and improve and monitor the performance of our digital platforms
- We have measures in place to safeguard your personal data when we transfer it outside the United Kingdom
- We take steps to minimise the amount of personal data we hold about you and to keep it secure
- We delete your personal data when we no longer need it, and we have policies in place to govern when that is
- You have a number of rights in relation to your personal data
- We are happy to answer your questions about any of the above – please contact us at info@veryanmed.com.
Who are you?
We process personal data for different purposes, depending on who you are and Veryan's relationship with you. To find out for what specific purposes we process your personal data, please navigate to the relevant privacy notice to you via the Veryan Privacy Hub where you will find a more comprehensive overview of processing.
This notice is applicable to:
- Website visitors, just browsing the Veryan website
- Corporate individuals providing services to Veryan or ordering products or services from Veryan
- Individuals who contact or would like to by contacted by Veryan; and
- A trial participant where Veryan sponsored a trial
1. Our data protection responsibilities
Veryan is a "controller" in relation to its use of your personal data. This is a legal term – it means that we make decisions about how and why we use your personal data and, because of this, we are responsible for making sure it is used in accordance with applicable data protection laws. We are required by law to give you the information in this notice.
2. What types of personal data do we collect and where do we get it from?
2.1. The personal data we process about you broadly falls into four main categories: (i) Contact Information; (ii) Corporate Information; and (iii) Browsing Information.
2.2. We collect your personal information from limited sources. The table below sets out the different types of personal information that we collect and the sources we collect it from:
| Category | Type of personal data | Collected from |
|---|---|---|
| Contact Information |
|
|
| Information relating to health |
|
|
| Corporate Information |
|
|
2.3. Please note that if you do not provide us with your Contact Information, we will not be able to provide you with any information you request, and if you do not provide us with your Contact Information, Agreement Information, we will not be able to interact or contract with you.
3. What do we do with your personal data, and why?
3.1. We use your personal data for a number of different purposes. We must always have a "lawful basis" (i.e. a reason or justification, prescribed by law) for processing your personal data. The table below sets out the purposes for which we process the different categories of your personal data and the corresponding lawful basis for that processing. For some processing activities, we consider that more than one lawful basis may be relevant – depending on the circumstances.
3.2. Website visitors
| Category of information | Purposes of processing | Lawful basis (UK GDPR) |
|---|---|---|
| Contact Information | Responding to your enquiries | To perform a contract with you Article 6(1)(b)
Legitimate interests (It’s important that we can respond to your enquiries) Article 6(1)(f) |
| Browsing Information | Monitoring and producing statistical information regarding the use of our platforms, and analysing and improving their functionality | Legitimate interests (We need to perform this limited routine monitoring to make sure our platforms work properly) Article 6(1)(f) |
3.3. Corporate individuals (including recruitment of trial staff)
| Category of information | Purpose of processing | Lawful basis (UK GDPR) |
|---|---|---|
| Contact Information | Responding to your enquiries and orders for products | To perform a contract with you Article 6(1)(b)
Legitimate interests (It’s important that we can respond to your enquiries) Article 6(1)(f) |
| Agreement Information | To be able to keep accurate records of Veryan’s communications with you. In addition, we may need the information you provide to comply with our regulatory monitoring and reporting obligations. | To perform a contract with you Article 6(1)(b)
To comply with a legal obligation Article 6(1)(c) Legitimate interests (to ensure transparency) Article 6(1)(f) |
| Agreement Information | Disclosure of payments according to regulatory requirements | To comply with a legal obligation Article 6(1)(c)
Legitimate interests (to ensure transparency) Article 6(1)(f) |
| Agreement Information | To understand how our products impact your patients, to track and respond to safety concerns and to further develop and improve our products and services. For example, we may create a record about you to decide whether to invite you to participate in various programs, panels of experts or surveys about our products or services. | Legitimate interests (we need to use certain personal data for our business development strategies; we have a legitimate interest in making sure that we are continuously improving our product offering) Article 6(1)(f) |
| Agreement Information | Compliance with our legal obligations where data related to safety or medical device pharmacovigilance is concerned, including those related to adverse events, product complaints and patient safety. | To comply with a legal obligation Article 6(1)(c) |
3.4. Trial participants
| Category of information | Purposes of processing | Lawful basis |
|---|---|---|
| Personal and Health Information | Records of the clinical trial you took part in (pseudonymised by the site where you took part and sent to us for safe storage) | Legitimate interest Article 6(1)(f) and Performance of Scientific or Medical Research (our legitimate interests in managing and operating the trial) Article 9(2)(j) |
| Personal and Trial Health Information | Pharmacovigilance (legal requirement to report any adverse effects on individuals taking part in the clinical trial | Legal requirement Article 6(1)(c) and Performance of Scientific or Medical Research Article 9(2)(j) |
3.5. Cookies and similar technologies
For more information regarding how we use cookies and similar technologies in connection with your use of our website, please read our Cookie Policy .
4. Who do we share your personal data with, and why?
4.1. Sometimes we share your personal data with third parties, including the following:
4.1.1. other Veryan companies where necessary for the purposes described above;
4.1.2. alliance partners who co-commercialise our products in certain territories for the purposes described above;
4.1.3. courts, where we are asked to respond to a court order or other binding requests;
4.1.4. regulatory authorities and law enforcement agencies, where necessary for any investigations or to respond to enquiries in relation to our compliance with applicable law or regulations; and
4.1.5. professional advisors (such as lawyers and accountants). These organisations will also use your personal data as a "controller" – they will have their own privacy notices which you should read, and they have their own responsibilities to comply with applicable data protection laws.
4.2. We also ask third party service providers to carry out certain business functions for us. These include:
4.2.1. IT support, cloud platform and data hosting providers who help us with the operation of our websites, mobile applications, document and workflow management systems and other systems and applications;
4.2.2. Service providers assisting us in the organisation of events, arranging travel logistics and bookings;
4.2.3. Service providers who assist with supply chain logistics, delivery of and payment for products and related queries or complaints;
4.2.4. Third parties assisting on the collection and disclosure of transfer of value information to the public; and
4.2.5. Communication service providers, including companies who send out surveys and communications on our behalf.
We will have in place an agreement with our service providers, which will restrict how they are able to process your personal data and impose appropriate security standards on them.
5. Where is your personal data transferred to?
5.1 Since Veryan is part of a global company, we will sometimes need to transfer your personal data outside the United Kingdom, in particular to the European Union, the USA and Japan. We will only make that transfer if:
5.1.1. that country ensures an adequate level of protection for your personal data;
5.1.2. the recipient or recipient country is subject to an approved certification mechanism or code of conduct with binding and enforceable commitments which amount to appropriate safeguards for your personal data;
5.1.3. we have put in place appropriate safeguards to protect your personal data, such as a contract with the person or entity receiving your personal data which incorporates specific provisions as directed by the UK Information Commissioner's Office;
5.1.4. the transfer is permitted by applicable laws; or
5.1.5. you explicitly consent to the transfer.
5.2. If you would like to see a copy of any relevant provisions, please contact us.
6. How do we keep your personal data secure?
6.1. We will put in place appropriate security measures to protect your personal data from unlawful or unauthorised processing and accidental loss, destruction or damage.
6.2. However please note that, in relation to any personal data you submit to us online, we cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at your own risk.
7. How long do we keep your personal data for?
7.1 We will only retain your personal data for a limited period of time, and for no longer than is necessary for the purposes for which we are processing it for. This will depend on a number of factors, including:
7.1.1. any laws or regulations that we are required to follow;
7.1.2. whether we are in a legal or other type of dispute with each other or any third party;
7.1.3. the type of information that we hold about you; and
7.1.4. whether we are asked by you or a regulatory authority to keep your personal data for a valid reason.
8. What are your privacy rights and how can you exercise them?
8.1. Where our processing of your personal data is based on your consent (see table at paragraph 3 above), you have the right to withdraw your consent at any time. If you do decide to withdraw your consent we will stop processing your personal data for that purpose, unless there is another lawful basis we can rely on – in which case, we will let you know.
8.2. Where our processing of your personal data is based on legitimate interests (see table at paragraph 3 above), you can object to this processing at any time. If you do this, we will need to show either a compelling reason why our processing should continue, which overrides your interests, rights and freedoms or that the processing is necessary for us to establish, exercise or defend a legal claim.
8.3. You have the right to (subject to certain limitations):
8.3.1. access your personal data and to be provided with certain information in relation to it, such as the purpose for which it is processed, the persons to whom it is disclosed and the period for which it will be stored;
8.3.2. require us to correct any inaccuracies in your personal data without undue delay;
8.3.3. require us to erase your personal data;
8.3.4. require us to restrict processing of your personal data;
8.3.5. receive the personal data which you have provided to us, in a machine-readable format, where we are processing it on the basis of your consent or because it is necessary for your contract with us (see table at paragraph 3 above) and where the processing is automated; and
8.3.6. object to a decision that we make which is based solely on automated processing of your personal data.
8.4. If you have any questions about how we process your personal data, please contact us at info@veryanmed.com. Veryan have also appointed a Data Protection Officer, David Birkinshaw of Kaleidoscope Consultants Limited, who can be contacted by emailing dpo.veryanmed@kdpc.uk.
8.5. We also encourage you to let us know if you have any concern about how we are processing your personal data so we can try to resolve your concerns. However, if you consider that we are in breach of our obligations under data protection laws, you are always entitled to submit a complaint with the Information Commissioners Office. You can do that here – Make a complaint | ICO.
8.6. We may decide to change this notice at any time and the latest version will be published on this website.
Updated 16 June 2025
